Privacy Policy

Last updated: October 10, 2025

Introduction

Maa Pushpa Seva Sansthan Trust (“the Trust”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and personal data of all online members, donors, and supporters. This Privacy Policy explains how we collect, use, store, and safeguard personal information in compliance with the Bhartiya Nyay Sanhita, 2023, the Information Technology Act, 2000, and other applicable Indian laws relating to privacy and data protection. By accessing our website, enrolling as a member, or making donations online, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of data from online members and donors:

• Personal Identification Data: Name, date of birth, gender, contact address, email ID, and phone number.
• Financial Information: Bank account details, UPI/online payment details, or credit/debit card information for processing donations.
• Identification Proof (if required by law): Aadhaar number, PAN number, or other government-issued identity proofs (only when mandated for donations above statutory limits).
• Usage Data: Information about access, device, IP address, and browsing activity on our website for security and improvement purposes.

Purpose of Data Collection

The information collected shall be used strictly for legitimate and lawful purposes, including:

• Maintaining membership records and donor databases.
• Issuing donation receipts and certificates as per Income Tax Act, 1961.
• Ensuring compliance with statutory obligations relating to prevention of fraud, money laundering, and misuse of trust resources.
• Communicating updates about trust activities, charitable programs, and utilization of donations.
• Enhancing website security and user experience.

Lawful Basis of Processing

All collection and processing of data is carried out in accordance with:

• Bhartiya Nyay Sanhita, 2023 – ensuring justice, legality, and protection of individual rights.
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• Applicable provisions of the Income Tax Act, 1961 (for donor transparency).

No personal data shall be shared, sold, or misused for purposes outside the lawful objectives of the Trust.

Data Security and Protection

• Personal and financial data are stored in encrypted formats with restricted access.
• Transmission of sensitive information is secured using SSL encryption and compliant payment gateways.
• Regular audits and monitoring are conducted to prevent unauthorized access, fraud, or data breaches.
• Any suspected misuse of data shall be reported and dealt in accordance with provisions of Bhartiya Nyay Sanhita, 2023 related to cyber fraud, cheating, and breach of trust.

Data Sharing and Disclosure

We may disclose personal data:

• To government authorities, regulators, or law enforcement where required under law.
• To authorized auditors or legal advisors for compliance purposes.
• To payment service providers and technical vendors under strict confidentiality agreements.

We shall never disclose or publish donor identities without consent, unless legally required.

Rights of Members and Donors

As per principles of natural justice and rights enshrined under Indian law, members and donors have the right to:

• Access, review, and request corrections to their personal information.
• Withdraw consent for communications (subject to applicable legal requirements).
• Request deletion of personal data (except where retention is required by law, such as donation records for tax compliance).

Data Retention

We retain records of donations, membership data, and related correspondence for the period legally mandated under Indian laws, including the Income Tax Act and relevant trust regulations. After the retention period, data shall be securely deleted.

Legal Remedies and Governing Law

In case of violation, unauthorized use, or breach of this Privacy Policy, affected parties may seek remedies under:

• Bhartiya Nyay Sanhita, 2023 (BNS) for offences related to fraud, breach of trust, identity misuse, or dishonesty.
• Information Technology Act, 2000 for offences relating to cyber fraud, hacking, or unauthorized access.
• Civil and Criminal remedies under Indian laws.

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of competent courts at Deoghar, Jharkhand.

Amendments to this Privacy Policy

The Trust reserves the right to update or amend this Privacy Policy at any time in accordance with changes in law or organizational practices. Revised policies shall be posted on the official website with date of effect.

Contact Information

For any questions, grievances, or requests relating to this Privacy Policy, please contact:

Grievance Officer
Maa Pushpa Seva Sansthan Trust
Near Thadi Dulampur Govt. School
Deoghar, Jharkhand – 814112, India